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Frequently Asked Questions

Do you have a physical location for me to shop your inventory?

  • At the moment, we are based solely online. However, we do by appointment only showings in a showroom in Beverly Hills for Handbags and Fine Jewelry. To schedule an appointment, use the contact us form.

Do you deliver to local residence in Los Angeles?

  • We do offer white glove delivery for Hermes items or fine jewelry upon request.

Do you offer local pick up?

  • We don’t typically offer local pick-ups, but we will try our best to be as flexible as possible. Feel free to contact us and we will try to accommodate.

Are all your items authentic?

  • Yes! We take authenticity very seriously! In an industry flooded with resellers, our reputation is all we have. Authenticity is our #1 concern. Please make sure to read our Authenticity Policy.

Do you offer returns?

  • Please read our Return Policy. No returns for items marked “FINAL SALE”.

Do you offer rental or stylist pulls?

  • We love working with stylists and are proud to have our archival pieces on the red carpet, commercial ads, magazine covers, and more! If you are interested in our rental rates, please contact us with your vision!

Do you offer sourcing services?

  • If you are looking for a specific luxury item, let us help you find it! Send us a photo or the details of the luxury item you are looking for and we will do our best to find it for you! Please be ready to purchase when requesting our sourcing services with a realistic price range. Send all inquiries through Contact Us form.

Are you taking any Consignment clients?

  • We are a small business, so we are selectively taking on new clients. If you have any Hermés or Chanel handbags or accessories, feel free to email us photos and info about the items for a buy out or consignment quote at info@adorethecouture.com

What other services do you offer?

  • CLOSET SERVICES

    • We offer closet organizing and clean-out services. If you are local to Los Angeles and moving or looking to clean out your closet, please contact us for details!

  • PERSONAL SHOPPING

    • We offer Personal Shopping/Styling & Sourcing Please click on the links to read more about it!

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