Generally, we try to process and ship all sales within 1-2 business days of purchase with tracking. If your item was purchased on Friday after 11am or any time on the weekend, it will be shipped no later than the following Tuesday. We will provide free domestic shipping for any purchases over $100. Any items over $5,000 purchased on a Friday will be shipped out on the following Monday unless specifically requested. We will try to accommodate shipping deadlines or requests to the best of our ability. At times, we may experience shipping delays, feel free to contact us if there are any issues. Any expedited shipping options will be an additional charge.
Once a shipping label is created, we are unable to make any changes to the shipping.
Unfortunately, we cannot provide shipping labels for P.O. Boxes, international addresses, APO/FPO/DPO addresses and select U.S. Territories such as Puerto Rico and Guam.
Any orders over $500 will require a signature upon delivery. If a signature is waived, the buyer will accept full financial responsibility if anything were to happen to the package.
We require all items over $500 be shipped to the billing address of the payment method to protect us from fraudulent activities. We understand that there are exceptions to this like an additional residence, business, or gift. In these cases, please send us a request via email and we will try to accommodate. Additional verification steps may be needed so please expect a possibly delay in shipping in this case.
We try to accommodate shipping to all countries. We will follow all regulations on importing items like fur or exotic skins per the destination country’s laws. We will not declare any items as a “gift”. Customers are solely responsible for import taxes, customs duties and any other applicable fees imposed by the destination country, as well as compliance with any applicable laws and regulations.
Please note that all items will be declared at full purchase price and indicated as "pre-owned" when shipped outside of the United States. We cannot declare any item as a “gift”. All prices shown and the amount due reflected at checkout are represented in US Dollars and do not include import taxes, customs duties and any other applicable fees imposed by the destination country.
ALL INTERNATIONAL SALES ARE FINAL.